FREQUENTLY ASKED QUESTION

Getting started

What is Bouldering?

Bouldering is climbing shorter walls without ropes or harnesses, using only climbing shoes and a crash pad for safety. It’s all about solving fun movement “puzzles” and reaching the top with your own strength and technique.

What is Top Rope?

Top rope is climbing with a rope that’s secured from above, so you’re always safely supported. A belayer on the ground keeps you secure — making it the best way for beginners to start climbing.

What is Lead climbing?

Lead climbing means clipping the rope as you climb instead of having it already secured from above. It’s the next step after top rope — perfect for climbers who want more challenge and adventure.

Do I need to have experience to climb?

No! Beginners are always welcome — our team will guide you through everything you need to know.

What do I need to bring on my first visit?

Just bring yourself!

You’ll also need an ID card or passport for registration, you might need a pair of socks and a water bottle — we’ve got a free refill station ready. Wear something comfy that lets you move easily.

Do I need to book in advance?

Unless you are joining a class, there's no need to book in advance. Feel free to walk in

Can kids below 5 year old come inside the gym?

Not at the moment, but we’re working on a special schedule that will allow kids below 5 to join soon.

Can I climb by my self?

Definitely!

Is there an age limit?

For everyone’s safety, we recommend a minimum age of 3. Kids aged 5–12 will need an adult/guardian to supervise them at all times. 1 guardian is allowed to supervised 2 kids. Kids below 5 years old can climb before 12 PM everyday, last check in is 11 AM.

Facilites & Location

What are your operating hour?

We are open everyday from 10 AM to 9 PM

Where is the Gym?

Rock Island is located in Pererenan Bali
Jl. Sempol No.25, Pererenan, Kec. Mengwi, Kabupaten Badung, Bali 80351


Check out our location for direction

Is parking available?

Yes, we have limited car parking and recommend coming by scooter or bike.

Do you have showers or lockers?

Yes! We have both showers and lockers — just remember to bring your own towel and lock.

Is there a co-working area?

Yes! A cozy space to work, hang out, and enjoy food and drinks is coming soon

Do you have wifi?

Yes! Just ask our front desk team for the login details.

Is the gym air-conditioned?

Yes! The gym will be fully air-conditioned.

Retail

What kind of climbing gear do you sell?

We currently sell climbing shoes and chalk, and will be expanding soon to include apparel and more gear.

Which climbing shoe brand do you carry?

We currently carry Evolv climbing shoes.

Do you sell kids climbing shoe?

Yes! We have the Evolv Venga, available in various kids’ sizes.

I'm new to climbing - which shoes should I get?

We recommend the Evolv Defy or Defy LV. They’re comfortable, beginner-friendly shoes with sticky rubber soles, a Z-strap for a snug fit, and a split tongue for easy on and off.

Do you sell apparel or merch?

Yes, we have Rock Island T-shirt for sale!

Rentals

What equipment can I rent?

We’ve got rental climbing shoes for both adults and kids (sizes EU 19–47). We also have harnesses, chalk bag, belay device, ohm and ropes to rent.

Classes

What kind of classes do you offer?

We currently offer Boulder and Top Rope classes for beginners, plus Private Coaching Sessions. Check our Classes page for details!

How do I sign up for a class?

You can book directly through WhatsApp

Do I need to have experience to join the classes?

Not at all! Our classes are perfect for beginners.

Safety and Rules

What are safety rules for climbing?

All climbers must follow our [Gym Rules and Regulations]. Some key points:

  • Check in before climbing.

  • Be respectful of others — on and off the wall.

  • Keep the mats clear.

  • No food and drinks in the climbing area.

Will someone be around to help if I have question about safety?

Absolutely! Our Rock crew is always nearby to help with any questions or safety concerns.

Can I bring food and drinks to the climbing area?

Only bottled water is allowed in the climbing area. You can enjoy food and drinks in our co-working space.

Can i bring pet?

Sorry, pets are not allowed inside the gym.